HOA and condo fees & deposits

Still chasing checks, collecting deposits, and answering payment calls?

With TEpayments by Zinc, applicants and residents pay online. Your team can track payments, manage deposits, and handle refunds in one payment platform, with less manual work.

Fewer payment calls. Less paperwork. $0 in setup, software license, or monthly fees for your association. Payment fees apply to applicants and residents.

Book your free demo
Community association manager reviewing resident onboarding on a tablet
Built into TenantEvaluation. Powered by Zinc.
✓
You pick the fees, deposits, and due dates
✓
Inside the application your applicants use
✓
Funds go directly to the association's account
✓
Deposit refunded automatically
✓
ASSOCIATION FEES & DEPOSITS
Paid
$1,250.00
Security deposit · Amenity fee · Elevator deposit
✓
Less manual payment work

How much of your day goes to collecting payments?

Taking card details, handling checks, and answering payment calls all take time. TEpayments by Zinc lets applicants pay online and gives your team a clear view of what’s paid and what needs attention.

Before
Payments depend on office hours

Your team has to be available to take payments by phone or in person.

✕
Card details entered by hand

Someone stops what they’re doing to take a call and process a payment.

✕
Checks need manual tracking

Your team collects checks and keeps track of which fees and deposits they cover.

✕
Another payment status call

“Did it go through?” means another interruption and another record to check.

✕
With TEpayments by Zinc
Applicants pay online, any hour

Fewer payments to handle during your team’s workday.

✓
Applicants enter their own payment details

Less time taking card numbers over the phone.

✓
Payment records in one place

See which fees and deposits are paid, with less manual tracking.

✓
Payment status you can check at a glance

See what’s waiting, submitted, or completed, so you spend less time searching for an answer.

✓

Less time handling payments. More time helping your community.

Why TEpayments by Zinc

One workflow. No more chasing payments.

Approval shouldn't be the finish line, payment is.

TEpayments by Zinc collects fees and deposits, from parking fees to elevator deposits, and lands them exactly where they should go. One less thing standing between application and move-in.

Beyond onboarding

Start with onboarding. Request, collect, and repeat, anytime. Send or automate payment requests for deposits, recurring fees, assessments, and more.

Payment Request

Parking feePaid
Elevator depositPaid
How it works

Three steps. Zero chasing.

Applicants pay in a few clicks from Zinc's email. Your team sees every payment go from Waiting to Completed.

Your community, your steps
Before approval or after, you choose
Every payment on the record
STEP 01

You set the rules

Configure deposits, fees, and payments for your association.

STEP 02

We collect payments

Applicants and residents get secure, step-by-step payment instructions.

STEP 03

Manage funds

Funds go straight into your association's bank account, with full visibility.

TEpayments by Zinc

From application to move-in

Application, Screening, Payment, Application Review and Move In all connect to TEpayments by Zinc
Application
Applies like always
Screening
Runs as usual
Payment
Zinc email, a few clicks
TEpayments
Review
Your team approves
Move In
Receipt on record
Payment statusWaitingSubmittedCompleted
TEpayments by Zinc

What you get

Collected at close

Fees and deposits collected the moment an application closes, before or after approval.

Approvals never wait

Waiting on a payment never holds up the approval.

Bank transfer or card

Applicants pay their way, and the office can still take a payment by hand.

One dashboard

What’s collected, outstanding, and refunded, in one view.

NSF protection

NSF (Non-Sufficient Funds) problems spotted before a payment fails.

Automatic reconciliation and refunds

No manual tracking, no reconciliation headaches. Deposits return automatically to the original payment method.

Deposits and refunds

Collect the deposit now. Let Zinc handle the refund later.

Managing a deposit shouldn’t mean more paperwork when it’s time to return it. TEpayments by Zinc automatically refunds deposits to the original payment method on the scheduled refund date.

Automatic refunds

Less time preparing refund checks and tracking their return.

Plans changed? Update the date.

Adjust the scheduled refund date when a resident’s move changes.

Need to make a deduction?

Record the amount and attach supporting documents before the refund.

Keep a clear record

See refund status and a history of changes, so your team can answer questions without searching through paperwork.

What TEpayments by Zinc changes for you

Same tool. A different win for every seat.

Managers, boards, applicants, and your own team all use the same workflow, and each one gets something different out of it. Find your seat below.

CAMs AND LCAMs

Get time back. Payments update on their own, with fewer follow-up calls.

MANAGEMENT COMPANIES

One process, every property. Each association keeps its own fees and pays $0.

HOA AND CONDO BOARDS

Answers in seconds. Every payment leaves a traceable record you can export.

APPLICANTS AND REALTORS

Pay from anywhere, any hour. No office visits, no phone calls, no checks.

Community manager reviewing payments on a tablet
SELF-MANAGED HOAs

No big team needed. One board member turns it on in about 7 minutes.

Condo community
CURRENT CLIENTS

It's already available to you. Turn it on in about 7 minutes, for $0.

TenantEvaluation and Zinc

See How TEpayments by Zinc Works

TEpayments by Zinc brings association fee and deposit collection into the TenantEvaluation resident onboarding workflow. See how each association configures what to collect, when payment requests appear, and how funds reach the designated account.

Built into TenantEvaluation. Powered by Zinc.
Client story · La Perla Sunny Isles Beach Condominium

326 units. Up to 12 rentals per unit a year.

Here's what changed when La Perla Sunny Isles Beach Condominium turned on TEpayments by Zinc in March 2026.

326
Units

Units at La Perla Sunny Isles Beach Condominium.

12
Rentals per Unit

Up to 12 rentals per unit, every year.

105.5
Estimated Hours Saved

Staff time saved on payment administration, estimated across 422 applications.

640
Transactions Processed

Payments completed online since March 2026.

58
Payment Issues Resolved

First-attempt payment issues caught and fixed.

$0
Additional Cost

Nothing added to the association's budget.

Results since March 2026, as reported by La Perla Sunny Isles Beach Condominium. Results vary by property, payment types, and workflow.

Those numbers are the headline. The full story is better.

See how La Perla Sunny Isles Beach Condominium's office stopped taking card numbers over the phone, cut the follow-up calls, and sped up approvals, without adding a dollar to the budget.

See La Perla Sunny Isles Beach Condominium's full story

In their words

Hear it from La Perla Sunny Isles Beach Condominium.

”

Implementing TEpayments by Zinc has been a game-changer for La Perla Sunny Isles Beach Condominium. It has streamlined our operations, significantly reduced processing times, and provided our owners, residents, and tenants with a fast, secure, and convenient way to make payments from anywhere. The platform integrates seamlessly with our accounting processes, offers outstanding reporting and transparency, and continues to grow with our needs. Working with the Zinc team has been an excellent experience, and we look forward to expanding the platform to support even more of our daily operations.

Adriana Canon
La Perla Sunny Isles Beach Condominium
Management Office Operations
While your team is still chasing checks, La Perla Sunny Isles Beach Condominium's applicants pay online, any hour.Real-time payment status, automated reporting for accounting, and far fewer "did it go through?" calls. See exactly what changed for them.See La Perla Sunny Isles Beach Condominium's results
Pricing

$0 to your association. Here's the math.

Turning on TEpayments by Zinc adds $0 to your association's budget. No new software line. No new bill.

Processing time is a service average, not a guaranteed timeline or a result specific to La Perla Sunny Isles Beach Condominium. La Perla Sunny Isles Beach Condominium’s cumulative time estimate is based on 422 applications at 15 minutes each. The dollar value uses a local administrative wage benchmark of $21.51 per hour and represents time available for other work, not a confirmed reduction in payroll expenses. Results vary by community. Residents pay a $0.99 convenience fee per invoice.

TEpayments by Zinc
What you get for $0
Collect fees online

Applicants and residents pay without calling or visiting your office.

Manage deposits and automatic refunds

Collect deposits, set refund dates, and let Zinc return funds automatically. Your team can update dates and record deductions when needed.

Track payments and access reports

See what’s paid, what’s pending, and what needs attention, with less manual tracking.

Less than 4 days on average

Application processing from start to finish, including fee and deposit collection.

105.5 hours recovered at La Perla Sunny Isles Beach Condominium

Estimated staff time redirected from payment administration to other community needs.

Approximately $2,269 in staff time value

The estimated value of those recovered hours, based on a local administrative wage benchmark.

Your association’s cost

$0 setup fee. $0 software license fee. $0 monthly charge.

$0
Less payment paperwork.
More time for your community.
Getting started

Turn it on in about 7 minutes.

No paperwork to collect. No new bank account. Here's the whole process.

1

Name your signer

Any board member listed on Sunbiz, Florida's business registry.

2

About 7 minutes

They complete the wizard and sign inside it. Nothing to upload.

3

24 to 48 hours

Zinc validates the account and lets your team know it's active.

4

You're live

We train your team, and you link your current operating account.

Ready to stop chasing payments?

See it with your own fees and deposits.

We'll walk you through your fees, your deposits, and exactly how they reach your account.

One call. Your association pays $0.

Book your free demo

TenantEvaluation organizes the process. Payments go directly through Zinc's payment technology to the association's designated account. TenantEvaluation never holds association funds.

Frequently asked questions

Questions About HOA and Condo Payment Collection.

What is TEpayments by Zinc?
It's how your association collects fees and deposits online, built into the TenantEvaluation application and powered by Zinc. Associations, CAMs, and property management companies can request, track, and confirm payments right inside the resident journey.
How does it work inside TenantEvaluation?
You choose what to collect and when. Your applicant gets a digital payment request, pays online, and the status updates right in their application record.
What types of HOA and condo payments can be collected?
Fees, deposits, move-in charges, access cards, pet fees, amenity charges, and other approved resident payments. What you collect depends on your community's process and governing documents.
Where do the payments go?
Payments go directly to the association's designated account. TenantEvaluation manages the payment workflow and application status but never takes possession of the association's funds.
How much does TEpayments by Zinc cost?
Nothing for associations and property management companies. There's no setup fee, no separate software license, and no monthly charge. Residents pay a $0.99 convenience fee per invoice.
Do we need a new bank account?
No. You link your association's current operating account, and payments flow there.
How long does it take to turn on?
About 7 minutes for a board member to complete the activation wizard, then 24 to 48 hours for account validation.
How are deposits refunded?
Automatically, to the original payment method. If that account changed, both the resident and your team get a notice to update it.
What can residents pay with?
Bank account (ACH), debit card, or credit card. Each resident can save up to 5 of each.