HOA and condo fees & deposits

One Workflow. No More Chasing Payments.

A configurable workflow for association fees and deposits, built into the TenantEvaluation resident onboarding platform. Each association decides what to collect, when to collect it, and where payment fits in the process.

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Community association manager reviewing resident onboarding on a tablet
Built into TenantEvaluation. Powered by Zinc.
Fees and deposits configured by each association
Part of resident onboarding, not separate
Funds go directly to the association's account
ASSOCIATION FEES & DEPOSITS
Paid
$1,250.00
Security deposit · Amenity fee · Elevator deposit
The payment gap

Fees and Deposits Still Live Outside the Workflow.

Applications and onboarding already happen in one place. Payment collection often does not.

When collection lives in separate emails, checks, and spreadsheets, teams lose time to follow ups, while managers and boards lose sight of what is requested, paid, or still outstanding.

Without TEpayments by Zinc
Disconnected fees and deposits collection

Fees and deposits are managed across emails, checks, spreadsheets, and separate records.

Manual confirmation

Teams spend time sending instructions, confirming transactions, and updating application status.

Limited visibility

Managers and boards cannot easily see what has been requested, paid, or left outstanding.

More work as portfolios grow

Every new property adds more follow ups, reconciliation, and administrative work.

With TEpayments by Zinc
Fees and deposits inside resident onboarding

Payment becomes part of the TenantEvaluation experience instead of a separate process.

One place for payment status

Requests, confirmations, and application updates remain connected in one workflow.

Clearer operational visibility

Managers and boards can see what is requested, paid, or outstanding without switching tools.

A more consistent process

Each association keeps its own requirements while teams manage payments through one structured experience.

TEpayments by Zinc connects payment collection to the application process, giving teams a clearer and more consistent way to keep onboarding moving.

Connected payment collection

One Connected Onboarding Workflow Built Around Every Association's Process.

Each association decides which fees and deposits to collect and when the payment request should appear. The payment step can be placed anywhere from application through move in, while every request and confirmation stays connected to the application record.

Steps vary by association
Configurable timing
Documented either way

TEpayments by Zinc

Supports the full resident onboarding process

Application, Screening, Payment, Application Review and Move In all connect to TEpayments by Zinc

Less manual follow up

Fewer emails, spreadsheets, and status checks, so staff can focus more time on residents.

Better payment visibility

See what is requested, paid, and outstanding without switching between tools.

Flexible payment timing

Each association decides what to collect and where payment fits in the process.

A clearer resident experience

Applicants know what to pay, when to pay it, and what happens next.

Built for community operations

Built for Associations

One connected payment experience for everyone involved in resident onboarding.

FOR CAMs AND LCAMs

Less chasing, clearer fee and deposit status, and fewer manual follow-ups.

FOR PROPERTY MANAGEMENT COMPANIES

A consistent payment workflow across every property, shaped around each association's process.

FOR HOA AND CONDO BOARDS

Clear records and better visibility into what is requested, paid, and outstanding.

FOR APPLICANTS AND REALTORS

Clear payment instructions and one digital experience from application to move in.

TenantEvaluation and Zinc

See How TEpayments by Zinc Works

TEpayments by Zinc brings association fee and deposit collection into the TenantEvaluation resident onboarding workflow. See how each association configures what to collect, when payment requests appear, and how funds reach the designated account.

Built into TenantEvaluation. Powered by Zinc.
La Perla implementation results

Less Time Following Up. More Time Supporting the Community.

La Perla's experience shows how online association payments can reduce administrative work, improve visibility, and create a more convenient experience for residents and property teams.

267
Applications Processed

Resident applications supported through the connected payment workflow.

318
Digital Transactions

Transactions completed through the digital payment experience.

66.75
Estimated Hours Redirected

Based on an estimated 15 minutes redirected per application.

30%
Completed Outside Office Hours

Payments completed during weekends or outside standard office hours.

$0
Cost to La Perla

Applications and payment activity were supported at no cost to the association.

Results are based on information provided by La Perla following its March 2026 implementation. Transaction volume and operational impact may vary by property, payment types, and workflow.

Implementing TEpayments by Zinc has been a game-changer for La Perla. It has streamlined our operations, significantly reduced processing times, and provided our owners, residents, and tenants with a fast, secure, and convenient way to make payments from anywhere. The platform integrates seamlessly with our accounting processes, offers outstanding reporting and transparency, and continues to grow with our needs. Working with the Zinc team has been an excellent experience, and we look forward to expanding the platform to support even more of our daily operations.

Adriana Canon
La Perla Condominium
Management Office Operations
Pricing

Payment Collection at No Additional Platform Cost.

TenantEvaluation clients can activate TEpayments by Zinc without adding another software expense to the association's operating costs.

Residents pay a $0.99 convenience fee at the time of payment.

TEpayments by Zinc
Cost summary
Setup fee

No implementation charge to activate the payment workflow.

$0.00
Software license

No separate product license for TenantEvaluation clients.

$0.00
Monthly platform charge

No monthly subscription billed to the association.

$0.00
Added to operating costs
$0.00
100% cost neutral
for TenantEvaluation clients
Ready to simplify payments

Connect Payments to Onboarding. Stop Chasing Them.

TEpayments by Zinc brings payment into the resident onboarding experience,
configured by each association and routed directly to its designated account.

See how it fits your community.

Schedule a demo

TenantEvaluation organizes the process. Payments go directly through Zinc's payment technology to the association's designated account. TenantEvaluation never holds association funds.

Frequently asked questions

Questions About HOA and Condo Payment Collection.

What is TEpayments by Zinc?
TEpayments by Zinc is a configurable capability for collecting association fees and deposits within the TenantEvaluation resident onboarding platform. It allows associations, CAMs, and property management companies to request, track, and confirm resident payments inside the resident journey.
How does HOA and condo payment collection work inside TenantEvaluation?
Each property configures what needs to be collected and when the payment request should appear. The applicant receives a digital payment request, completes payment online, and the payment status is updated inside the TenantEvaluation application record.
What types of HOA and condo payments can be collected?
Associations can configure eligible fees, deposits, move in charges, access payments, pet related payments, amenity charges, and other approved resident payments. The exact payment types depend on each property's approved process, governing documents, and configuration.
Where do the payments go?
Payments go directly to the association's designated account. TenantEvaluation manages the payment workflow and application status but never takes possession of the association's funds.
How much does TEpayments by Zinc cost?
Associations and property management companies pay nothing to use TEpayments by Zinc. There is no setup fee, separate software license, or additional monthly platform charge. Residents pay a $0.99 convenience fee at the time of payment.