Client story: La Perla Condominium

How La Perla took its payments online.

326 units and up to 12 rentals per unit a year. Since March 2026, applicants pay access card and vehicle registration fees online with TEpayments by Zinc. The association pays $0.

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Aerial view of La Perla Condominium in Sunny Isles Beach, Florida
640 transactions processed since March 2026
✓
58 payment issues identified and resolved
✓
$0 additional cost to the association
✓
TenantEvaluation client since May 2021
✓
LA PERLA CONDOMINIUM
Completed
640
Transactions processed since March 2026
✓

See it in action

Watch TEpayments by Zinc at work.

See an applicant pay in 1 minute and 44 seconds, then hear Adriana Canon explain what changed at La Perla.

An applicant pays in 1 minute and 44 seconds. Your team sees it the moment it happens.

Watch the full payment flow, the manager dashboard, and Adriana Canon on how La Perla stopped depending on office hours, phone payments, and checks.

Before Zinc

What La Perla needed to fix.

Payments depended on office hours, phone calls and checks, and approvals waited on them.

La Perla Condominium
  • 326units
  • ~1,000rentals per year
  • Up to 12rentals per unit per year
  • May 2021TenantEvaluation client since
  • ApplicantsA significant number are international
What La Perla neededA simple, flexible, 24/7 payment solution connected to our rental approval process.La Perla Condominium
How it works at La Perla

From application to access card.

Applicants pay access card and vehicle registration fees online, without depending on office hours.

Payment before rental approval
Payment verified, then approved
Every payment on the record
  1. STEP 01Applicant
  2. STEP 02Online Payment
  3. STEP 03Payment Verification
  4. STEP 04Rental Approval
  5. STEP 05Access & Vehicle Registration

What TEpayments by Zinc changed for La Perla

From a manual process to a simple, connected experience.

Ten changes La Perla reported after March 2026, and what they meant for management.

24/7 online paymentsBeforePayments depended on office hours
Self-service paymentsBeforeManual phone payments
Faster payment processingBeforeChecks could cause delays
Payment status visible in real timeBeforeManagement had to follow up
Complete transaction visibilityBeforeLimited payment visibility
Smoother, faster approvalsBeforeApproval could be delayed
Fewer payment-related callsBeforeMultiple calls and emails
Less manual workBeforeMore administrative work
Applicant manages payment directlyBeforeApplicant depended on management
Simple and convenient experienceBeforePayment process could be frustrating
Easy identification of pending or declined paymentsAlsoFor management
Automated reporting for accountingAlsoFor management
La Perla's case

In Adriana's words.

Adriana Canon on what changed at La Perla with TEpayments by Zinc.

Before Zinc

“Payments were done through credit card, by phone, or directly at the office.”

Office hours

“They had to make payments during business hours.”

Implementation

“Zinc takes care of the entire implementation. It was smooth, it was easy, it was fast.”

For applicants

“Everything is super easy to understand. Just follow the prompts and make the payments.”

Status calls

“The phone calls asking for a status… that definitely is gone.”

Reporting

“We can see the reports online… even the ones that have not been successful.”

Visibility

“Faster, better visibility, having all the data in just one place.”

Her advice to managers

“Give it a try… It does not cost anything to the association.”

Client story · La Perla Condominium

La Perla by the numbers.

Here's what La Perla reported after turning on TEpayments by Zinc in March 2026.

326
Units

Units at La Perla Condominium.

12
Rentals per Unit

Up to 12 rentals per unit, every year.

2021
TenantEvaluation Client

Using TenantEvaluation since May 2021.

640
Transactions Processed

Payments completed online since March 2026.

58
Payment Issues Resolved

First-attempt payment issues caught and fixed.

$0
Additional Cost

Nothing added to the association's budget.

Results since March 2026, as reported by La Perla Condominium. Results vary by property, payment types, and workflow.

Your association can get the same results with TEpayments by Zinc.

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In their words

Hear it from La Perla.

”

Implementing TEpayments by Zinc has been a game-changer for La Perla. It has streamlined our operations, significantly reduced processing times, and provided our owners, residents, and tenants with a fast, secure, and convenient way to make payments from anywhere. The platform integrates seamlessly with our accounting processes, offers outstanding reporting and transparency, and continues to grow with our needs. Working with the Zinc team has been an excellent experience, and we look forward to expanding the platform to support even more of our daily operations.

Adriana Canon
La Perla Condominium
Management Office Operations
Your association could be next

See it with your own fees and deposits.

We'll walk you through your fees, your deposits, and exactly how they reach your account.

One call. Your association pays $0.

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TenantEvaluation organizes the process. Payments go directly through Zinc's payment technology to the association's designated account. TenantEvaluation never holds association funds.