Condo Fee and Deposit Collection for Florida Associations
The board approved the new resident on Monday. The move-in is Saturday. On Thursday, the treasurer still can't say whether the security deposit came in, because it might be a check in the office mailbox or a transfer with no unit number on it.
Florida condo associations process a lot of applications, from seasonal owners renting out units to new buyers moving in. Every one of them comes with fees and, often, a deposit.
Collecting that money shouldn't be the slowest part of the process. Here's how to make it automatic.
Why is fee and deposit collection so hard for Florida condo associations?
Collection is hard because it usually happens outside the application. Someone has to request the payment, wait for it, match it to the right unit, and record it, often while handling dozens of other applications.
Florida adds its own layer. Each association collects only the fees and deposits its governing documents and state law allow, so the amounts have to be right every time.
What manual collection costs the board
Manual collection costs time and visibility. Community association managers (CAMs) spend hours sending reminders and reconciling payments. Boards and treasurers wait for updates before they can answer a simple question: has this unit paid?
It also creates risk. When payment and approval live in different places, a resident can be approved and moving in before the deposit is confirmed.
What does a better fee and deposit process look like?
A better process connects payment requests and confirmations to the application record. Each association decides what to collect and when requests appear, from application through move-in. Payment does not have to occur at submission.
Confirm payment status at the stage your association requires.
What are the 5 benefits of TEpayments by Zinc?
TEpayments by Zinc connects collection to onboarding, routes funds to the designated account, adds no payment platform cost for TenantEvaluation clients, keeps payment status visible, and connects to the TenantEvaluation application process.
- Configurable collection. Fees and deposits follow the requirements and timing each association chooses.
- Paid straight to the association. Zinc routes funds directly to its designated account. TenantEvaluation never holds association funds.
- No additional platform cost. TEpayments by Zinc adds no implementation, license, or monthly subscription charge for TenantEvaluation clients. Residents pay a convenience fee at payment.
- A connected payment record. Managers and boards can see what is requested, paid, or outstanding for each application.
- The same partner and point of contact. TEpayments by Zinc connects payment requests to the TenantEvaluation application process, so payments follow the same onboarding steps.
Beyond payments: what else TE Suite covers
Payment is one step in a longer journey. TE Suite covers the steps around it as one partner.
- Applications: TE Screening & Onboarding collects applicant information, documents, and fees in one guided flow built from your association's own application. It's free to the association, funded by applicant fees.
- Approvals: QuickApprove gives the board faster application approvals with one click, and the approval letter is written automatically.
- Records: Every application and payment keeps its full history, and the Final Report is saved as a web page and PDF.
Frequently asked questions
Where does the money go when an applicant pays through TEpayments by Zinc?
Zinc's payment technology routes funds directly to the association's designated account. TenantEvaluation never holds association funds.
Does TEpayments by Zinc cost the association anything?
For TenantEvaluation clients, there is no implementation, license, or monthly subscription charge for the payment workflow. Residents pay a convenience fee at payment.
Is TEpayments by Zinc in the same login as screening?
Not yet. Screening and LeaseTracking share one TenantEvaluation account today. TEpayments by Zinc runs on a separate, Zinc-powered platform, and we've made that handoff smooth and supported. Either way, you work with one partner and one point of contact.
Can the board see which units have paid?
Yes. Every payment keeps its full history, so the board and treasurer can confirm payments without waiting on a manual update.
See automatic collection in action
See how records work when the board asks. Schedule a Demo to see how TE Suite helps CAMs, boards, and community associations handle resident onboarding, payments, and lease tracking with one partner, from application to move-in and beyond.
Or explore the full resident onboarding platform.
About TenantEvaluation
TenantEvaluation is the industry pioneer in resident screening and onboarding, with an all-in-one platform built specifically for condominium and homeowners association communities. For nearly 20 years, we have helped community association managers, community associations, and boards accelerate applicant approvals, collect fees and deposits digitally, and manage lease renewals across their portfolios. TenantEvaluation helps communities reduce administrative burden while creating opportunities for additional revenue. Trusted by more than 10,000 associations and 200 management companies, 150,000+ applications a year, TenantEvaluation is the partner community association managers and boards rely on to simplify resident onboarding from application to approval and beyond. Screening is where we start. Everything that comes after is where we make the difference.
