Application Approval Software: From Application to Renewal
Follow one resident through a typical management company. The application comes in through one tool. The board votes by email. The deposit arrives as a check. The lease end date goes into a spreadsheet. A year later, nobody's sure if it renewed.
Each step works on its own. The trouble is in the handoffs between them.
For property management company (PMC) executives, the question isn't whether each step gets done. It's whether every step gets done the same way at every community, without a community association manager (CAM) carrying the file from one system to the next.
Key Takeaways
- The resident journey covers applying, approval, fees and deposits, move-in, and renewal.
- QuickApprove handles board approval, TEpayments by Zinc handles fees and deposits, and LeaseTracking by TenantEvaluation handles leases and renewals.
- Each association decides when payment requests appear, from application through move-in.
- One partner helps teams coordinate application records, payment status, and lease records across the resident journey.
What does the resident journey look like from application to renewal?
The resident journey includes applying, getting approved, paying required fees and deposits, moving in, and renewing. Payment does not have to follow approval: each association decides when requests appear, from application through move-in. Each stage produces information the next stage needs.
Most associations handle these steps with different tools and different people. TE Suite handles them with one partner.
Step 1 and 2: apply and get approved
TE Screening & Onboarding collects the applicant's information, documents, and fees in one guided flow, built from each community's own application through Custom Application Setup. It's free to the association, funded by applicant fees.
When the file is complete, QuickApprove gives the board faster application approvals. Board members vote through one secure link, approve in one click, and the approval letter is written automatically. QuickApprove comes in Lite and Plus versions.
Payment: at the stage your association chooses
Payment requests and confirmations should stay connected to the resident's application.
TEpayments by Zinc runs on a separate, Zinc-powered platform, and we make that handoff smooth and guided. Each association configures what to collect and when requests appear, from application through move-in. Zinc routes funds directly to its designated account; TenantEvaluation never holds association funds. TenantEvaluation clients pay no implementation, license, or monthly subscription charge for the payment workflow; residents pay a convenience fee at payment.
Step 4 and 5: move in and renew
This is where LeaseTracking takes over. It's fully integrated in the TenantEvaluation account, next to TE Screening & Onboarding.
- Resident records created on approval, so the move-in starts with an accurate record.
- Lease limits enforced at application, so every community stays within its own rules.
- Automated renewal reminders ahead of each lease end date, so nobody finds out after the lease has ended.
- $29 a month, flat.
See your association's return on investment (ROI) with the LeaseTracking ROI Calculator.
Why does one partner matter across the whole journey?
One partner helps teams coordinate approvals, payment collection, and lease tracking. LeaseTracking shares the TenantEvaluation account; TEpayments by Zinc runs on a separate, Zinc-powered platform with the same point of contact.
For a management company, that consistency multiplies. Every community follows the same steps, and status rolls up to portfolio dashboards. One dashboard, every property, always current.
The scale behind it: 10,000+ associations served | 200 management companies | 150,000+ applications/year
Beyond the three products
QuickApprove, TEpayments by Zinc, and LeaseTracking are the core of the journey. TE Suite adds the depth around them:
- ID Verification and Nationwide Background Checks reviewed by a real person
- Smart Documents & E-Signatures, so rules are signed before move-in
- Enterprise resource planning (ERP) integrations, with Vantaca working both ways today
- One account team instead of four vendors, four contracts, and four support lines
Screening information is used for a legitimate screening purpose with the applicant's consent.
Frequently asked questions
Do QuickApprove, TEpayments by Zinc, and LeaseTracking work together?
Yes. QuickApprove and LeaseTracking live in the TenantEvaluation account, and TEpayments by Zinc runs on a separate, Zinc-powered platform that connects payments to the same resident journey. Each association configures where payment requests appear in its process.
What does the full journey cost the association?
TE Screening & Onboarding is funded by applicant fees. TEpayments by Zinc adds no implementation, license, or monthly subscription charge for TenantEvaluation clients; residents pay a convenience fee at payment. LeaseTracking is $29 a month, flat.
Can each community keep its own application and rules?
Yes. Custom Application Setup digitizes each community's own application, rules, and forms, while the steps stay the same across communities.
Can we see every community's status in one place?
Yes. Portfolio dashboards and Reporting and Analytics show application status across the communities you manage.
See the whole journey
See how your communities can connect application approvals, payments, and lease renewals through one partner.
About TenantEvaluation
TenantEvaluation is the industry pioneer in resident screening and onboarding, with an all-in-one platform built specifically for condominium and homeowners association communities. For nearly 20 years, we have helped community association managers, community associations, and boards accelerate applicant approvals, collect fees and deposits digitally, and manage lease renewals across their portfolios. TenantEvaluation helps communities reduce administrative burden while creating opportunities for additional revenue. Trusted by more than 10,000 associations and 200 management companies, 150,000+ applications a year, TenantEvaluation is the partner community association managers and boards rely on to simplify resident onboarding from application to approval and beyond. Screening is where we start. Everything that comes after is where we make the difference.
